Integrating Evolutionary Computation and Digital Marketing Analytics for Optimization of Complex Business Systems
Published 2025-11-30
Keywords
- Evolutionary computation,
- genetic algorithms,
- digital marketing analytics,
- customer relationship management
How to Cite
Copyright (c) 2025 Dr. Alejandro M. Torres

This work is licensed under a Creative Commons Attribution 4.0 International License.
Abstract
The increasing complexity of modern business systems has created an urgent need for advanced optimization frameworks capable of handling nonlinear, dynamic, and multi-objective decision environments. Two research streams have independently evolved to address these challenges: evolutionary computation in engineering and artificial intelligence, and analytical modeling in digital marketing and customer relationship management. This study develops a comprehensive, theory-driven research narrative that integrates evolutionary computation techniques—particularly genetic algorithms, particle swarm optimization, and differential evolution—with digital marketing analytics, customer acquisition cost optimization, and relationship-based profitability models. Drawing strictly from the provided scholarly references, the article constructs an interdisciplinary framework that explains how bio-inspired optimization methods can be conceptually and methodologically aligned with marketing decision problems such as channel selection, customer retention, affiliate marketing efficiency, and cohort-based CAC payback optimization. The study elaborates extensively on theoretical foundations, methodological assumptions, adaptive learning mechanisms, and strategic implications, emphasizing descriptive explanation rather than mathematical formalization. The findings suggest that evolutionary computation offers a powerful conceptual lens for understanding adaptive decision-making in marketing systems, where uncertainty, competition, and behavioral dynamics dominate. By synthesizing insights from biomimetics, cybernetics, marketing theory, and relationship management literature, this research fills a critical gap between computational optimization and managerial decision sciences. The article concludes that future business optimization will increasingly depend on hybrid models that combine evolutionary intelligence with customer-centric analytics, enabling firms to achieve sustainable competitive advantage in digitally mediated markets.
References
- Angeloni, S., & Rossi, C. (2021). An analytical model for comparing the profitability of competing online marketing channels: Search engine marketing versus e-commerce marketplace. Journal of Marketing Theory and Practice, 29(4), 534–549.
- Aurier, P., & N’Goala, G. (2010). The differing and mediating roles of trust and relationship commitment in service relationship maintenance and development. Journal of the Academy of Marketing Science, 38, 303–325.
- Baker, P., Russ, K., Kang, M., Santos, T. M., Neves, P. A. R., Smith, J., Kingston, G., Mialon, M., Lawrence, M., & Wood, B. (2021). Globalization, first-foods systems transformations and corporate power: A synthesis of literature and data on the market and political practices of the transnational baby food industry. Globalization and Health, 17(1), 58.
- Bala, M., & Verma, D. (2018). A critical review of digital marketing. International Journal of Management, IT & Engineering, 8(10), 321–339.
- Bao, X., Wang, G., Xu, L., & Wang, Z. (2023). Solving the min-max clustered traveling salesmen problem based on genetic algorithm. Biomimetics, 8, 238.
- Chen, P.-Y., & Hitt, L. M. (2002). Measuring switching costs and the determinants of customer retention in Internet-enabled businesses: A study of the online brokerage industry. Information Systems Research, 13(3), 255–274.
- Debnath, R., Datta, B., & Mukhopadhyay, S. (2016). Customer relationship management theory and research in the new millennium: Directions for future research. Journal of Relationship Marketing, 15(4), 299–325.
- Duffy, D. L. (2005). Affiliate marketing and its impact on e-commerce. Journal of Consumer Marketing, 22(3), 161–163.
- Fraihat, B., Abozraiq, A., Ababneh, A., Khraiwish, A., Almasarweh, M., & AlGhasawneh, Y. (2023). The effect of customer relationship management on business profitability in Jordanian logistics industries: The mediating role of customer satisfaction. Decision Science Letters, 12(4), 783–794.
- Tang, W., Cao, L., Chen, Y., Chen, B., & Yue, Y. (2024). Solving engineering optimization problems based on multi-strategy particle swarm optimization hybrid dandelion optimization algorithm. Biomimetics, 9, 298.
- Wang, Z.-J., Zhan, Z.-H., Kwong, S., Jin, H., & Zhang, J. (2021). Adaptive granularity learning distributed particle swarm optimization for large-scale optimization. IEEE Transactions on Cybernetics, 51, 1175–1188.
- Zhan, Z.-H., Wang, Z.-J., Jin, H., & Zhang, J. (2019). Adaptive distributed differential evolution. IEEE Transactions on Cybernetics, 50, 4633–4647.
- Zhan, Z.-H., Li, J.-Y., Kwong, S., & Zhang, J. (2023). Learning-aided evolution for optimization. IEEE Transactions on Evolutionary Computation, 27, 1794–1808.